Workplace Consultancy

The Workplace Consultancy team devises strategies to help our clients achieve their long-term goals. In the context of the physical space, the crafting of this plan entails a breadth of expertise and outputs covering four main aspects: an organizational level or people, a managerial level or process, a material level or space, and lastly, at an infrastructural level or technology.

We are a multidisciplinary group of specialists in workplace architecture, environmental psychology, wellness, hospitality, and healthcare design. Our broad range of disciplines work in concert to create value metrics at different stages of the design process, spanning across initial stages of discovery, design and integration, and the latter stages of occupation and evolution. We create activities that help align leadership decision-making and establish priorities and criteria that are right for our clients. By defining spaces and technologies that help people work better and smarter, we create an environment that will see organisations thrive and retain their relevance and vitality.

Our methods are grounded in data and push the boundaries of technology; we craft our own tools along with developers and BIM specialists, seamlessly integrating our insight into the overall proposal.

  • Discovery

    We use a variety of methods at this observational stage, primarily, digital tools, expert audit tools, and experience mapping. We approach key stakeholders through surveys, interviews, and physical observation. We conduct visioning and leadership alignment sessions tailored to your unique organizational structure and produce a series of observation that help focus design strategies towards your specific needs.

  • User Experience

    We have created a series of tools and activities that emphasise the human factors of building occupation. We gather data from a cross section of users on how can we improve their experience as means to streamline work processes. We also identify new user groups or personas, crucial to create a robust set of programmes to future-proof the project.

  • Benchmarking

    An important part of the project development process is the ability to benchmark against our extensive experience and commercial trends of the context or site. We have an extensive global workplace and building database which is used throughout projects of different scales. We deploy a series of dashboards that measure and compare the value of our proposition.

  • Brief Development

    The brief development stage incorporates the discovery findings, benchmarks and user experience mappings to build a cross section of project needs and a roadmap of priorities. The brief development stage identifies final spatial programme requirements, lists a series of works settings, departmental adjacency scenarios, and preliminary ‘look and feel’ mood boards.

  • Guidelines

    Our guidelines help us to collate crucial material and succinctly define the goals and aims of each project stage. They help keep track of decision-making processes and establish the grounds for other disciplines to work from. Their format adapts easily to project needs, they can be both physical and digital, live platforms or Apps.

  • Planning

    After criteria has been set out by the brief and guidelines, we proceed to work closely with the design team to inform the proposal. Designing from the inside out allows us to prioritize building performance and user experience. Technical test-fits, to measure the space’s flexible adaptation to potential work settings and configurations are conducted at this stage.

  • Place Design

    Place design focuses on bridging strategy with design by focusing on aspects of environmental psychology and user experience. Furniture specification, ‘look and feel’ proposals, colour psychology allow for optimal use of the space and help strengthen the design decisions into later stages of detailing and construction.

  • Change Management

    Change Management is a series of mechanisms to help organisations adapt to new spaces and new patterns of work. This process is essential when moving to a new space, moving towards synchronous and asynchronous work, or new patterns of space use.

  • Post Occupancy Evaluations (POE)

    Post Occupancy Evaluations (POE) aim to understand how the use of the building has changed over time and how the needs of its staff and user groups have evolved. Considering the rapidly changing nature of the environments we live and work in, these studies offer an opportunity to investigate patterns of use and how architecture responds to these requirements.

  • Continuous Development

    As buildings become more integrated with technology, they continue to evolve in complexity. As demands for flexibility grow so does the need to create systems to manage our environments. Our purpose is to assist organisations expand and adapt to future challenges, beyond project completion and the occupation of the space.